Nextcloud iOS App photos sync stall: Difference between revisions
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= The Issue = | = The Issue = | ||
== Setup 2022-08-16 == | |||
* iPhone 7 | * iPhone 7 | ||
* iOS 15.6 | * iOS 15.6 | ||
* Nextcloud Server 24.0.4 | * Nextcloud Server 24.0.4 | ||
* Nextcloud liquid 4.4.0.18 (iOS Client) | * Nextcloud liquid 4.4.0.18 (iOS Client) | ||
== Description == | |||
* Images are stuck in Transfers, "Uploading", no progress | |||
* restart not possible | |||
* Cancelling one-by-one or clearing cache cancels transfer | |||
= The Analysis = | = The Analysis = | ||
* restart app → no change | |||
* restart server (apache) → no change | |||
* restart iOS → no change | |||
* https://github.com/nextcloud/ios/issues/1360 | |||
= The Workaround = | = The Workaround(s) = | ||
== Workaround #1 == | |||
# Disable <tt>Location Services</tt> | |||
#* Clear Cache in App || cancel uploads | |||
#* Quit App | |||
#* <tt>Settings</tt> → <tt>Privacy</tt> → <tt>Location Services</tt> → Disable <tt>Location Services</tt> | |||
# Launch App | |||
# If you have still photos to upload in your camera roll, use <tt>Upload whole camera roll</tT> | |||
# Enable <tt>Location Services</tt> | |||
= The Solution = | = The Solution = | ||
TBD | |||
[[Category:FAQ]] | [[Category:FAQ]] | ||
[[Category:Nextcloud]] |
Latest revision as of 12:40, 14 June 2023
The Issue
Setup 2022-08-16
- iPhone 7
- iOS 15.6
- Nextcloud Server 24.0.4
- Nextcloud liquid 4.4.0.18 (iOS Client)
Description
- Images are stuck in Transfers, "Uploading", no progress
- restart not possible
- Cancelling one-by-one or clearing cache cancels transfer
The Analysis
- restart app → no change
- restart server (apache) → no change
- restart iOS → no change
- https://github.com/nextcloud/ios/issues/1360
The Workaround(s)
Workaround #1
- Disable Location Services
- Clear Cache in App || cancel uploads
- Quit App
- Settings → Privacy → Location Services → Disable Location Services
- Launch App
- If you have still photos to upload in your camera roll, use Upload whole camera roll
- Enable Location Services
The Solution
TBD